tenbristol privacy notice

privacy

This Privacy Notice informs you about the type of data collected through the Tenbristol ("Site"), and how we at Tenbristol use, disclose and protect that information.

applicability of this privacy notice

This Privacy Notice applies only to the information we collect on this Site (at www.10bristol.co.uk and www.tenbristol.co.uk) and not to any information that we collect through other methods or services, including websites owned or operated by our affiliates, vendors or partners.

information you provide to us

We may collect and store personal information that you choose to voluntarily provide to us when you provide them through the Site, such as when you contact us. Personal information may include your name, email address or phone number, and other personal information you may submit to use.

information we collect by automated means

We are committed to making your online experience with our Site informative and relevant. To achieve this, we collect certain information by automated means when you visit this Site, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Site, how many users visited our Site and dates and times of Site visits. By collecting this information, we learn how to best tailor this Site to our visitors. We collect this information by various means, as explained below.

cookies

This website uses cookies, including third-party cookies, which allow Tenbristol to obtain information about your visit to the website. By continuing to use this website, you consent to the use of cookies.

Cookies are bits of text that are placed on your computer’s hard drive or mobile device when you visit certain websites. Cookie technology hold information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

google analytics

We may also use third-party solutions to conduct web analytics, such as Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help analyse how users use this website. The information generated by the cookie about your use of this Site (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.

This Site is not designed to respond to "do not track" signals received from browsers.

how we use the information we collect

We may use the information we obtain about you both to further our relationship with you and for other purposes, including to:

  • send you newsletters and/or industry updates;
  • process, evaluate and respond to your requests and inquiries;
  • verify your identity to ensure security for the other purposes listed here;
  • operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analysing our services and website; and facilitating the functionality of our website);
  • perform data analyses (including anonymisation of personal information);
  • enforce our Terms of Use;
  • comply with applicable legal requirements and industry standards and our policies

In addition, we use information collected online through cookies and other automated means for purposes such as (i) recognizing your computer when you visit the Site, (ii) tracking you as you navigate the Site, (iii) improving the Site’s usability, (iv) analysing use of the Site, (v) managing the Site, and (vi) personalizing the Site. We also use this information to help diagnose technical and service problems, administer our Site, identify users of our Site, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our Site, how users navigate through our Site, and how we may tailor our Site to better meet the needs of our users.

We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.

sharing information

We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclose to you at the time the data is collected.

We also may share information provided by our visitors to this Site with service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this Site, carrying out your requests, responding to your inquiries, and analysing data. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf.

We may disclose information about you as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations for our Terms and conditions for using this Site or other applicable policies.

We also reserve the right to transfer personal information we have about you in the event that we sell or transfer all or a portion of our business assets.

security

We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

links to other websites

This Site may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.

children

This Site is not intended for children and we do not knowingly solicit personal data from or communicate with children under the age of 13. Further, this Site is not intended for incapacitated persons, and we do not knowingly solicit personal data from individuals who are incapacitated. If you become aware that your child, any child under your care, or a person otherwise not able to provide valid consent has provided us with information without a parent or guardian’s consent, please contact us as described below.

access, updates and your choices

We offer you certain choices in connection with the personal information we collect about you, such as how we communicate with you. To update your preferences or submit a request, please contact us as indicated in the “How To Contact Us” section of this Online Privacy Notice. In addition, you can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.

Subject to applicable law, you may have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data and have the information modified or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. For your protection, we may require proof of identity, including proper verification and confirmation that you are the individual entitled to request access, before providing information to you.

consent

By using this Site, you consent to the processing of your personal information as described in this Privacy Notice.

how to contact us

If you have any questions about this Privacy Notice or our privacy practices, please contact us as indicated below:

tenbristol Ltd
25 Lower Redland Road
Bristol
BS6 6TB

changes to this privacy notice

We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this Site. We will indicate at the bottom of the Privacy Notice when it was most recently updated. Please review this statement periodically to ensure you are aware of any changes or updates to this Privacy Notice.

Privacy Notice Effective Date: April 6, 2018